What are Digital Downloads?
SFMGames.com has software products, which are a Digital Download. This means that the software product is not physically shipped out to you upon purchase. Instead you "Download" the software from the Internet. After downloading you install the software as normal and run it from your Hard Drive.
Can I return the Product?
No. Software purchases from our site are non-refundable. Because you are downloading the software and not receiving a ‘hard copy’ of the software product, all sales are final. Please review the minimum system requirements needed to run this software prior to placing your order.
How do I place an order?
Simply click on the ‘Add to Cart’ button to purchase any of our products. This will take you to shopping cart page, where you will enter your email and credit card information.
Complete the info required to process your credit card. Print a copy of the online receipt for future reference.
How do I install the software?
Upon completion of your purchase, you will be directed to your personal download page.
When you click to download your product, select RUN or OPEN as this will make your installation easier. Once your installation begins, your product will be installed on your computer complete with an Uninstall Option located in your Windows Start Button. If you have firewall protection, your system may prompt you to Allow/Disallow SFMGames to connect to a DNS server.
Older Operating Systems and Equipment
We strive for maximum compatibility for most computers, but cannot guarantee operation on every system. Windows 95 and 98, Mac OS8 and OS9x are no longer officially supported, but some functions may still work.
Why doesn’t it download?
Most common problems arising from failed downloads are due to the following:
Slow, or unstable internet connections - this could be because of slower, dial up ‘modem’ connections – or a ‘borrowed’ wireless connection, which is not a stable connection. ADSL or Cable internet connections are recommended.
Security Software
- If prompted by your security/firewall software, you must allow the software to access the internet.
Inadequate Hardware
- You must ensure that your computer fits minimum requirements for space and performance. Minimum requirements to run our Software without incidents are:
- PC: minimum Pentium IV processor, Windows 98, ME, XP, 24bit video, 512 RAM, minimum 50mb disk space
- MAC: minimum G4, OSX, 512 RAM, minimum 50mb disk space
For any other inquiries, please email: support@SFMGames.com